Taking Sales Out Of Selling - Keith Small

The Leisure, Health and Fitness Skillnet are delighted to offer a new workshop delivered by industry expert Keith Small.

This one day workshop, delivered online, will help participants develop creative ways to generate more enquiries and turn that interest into new members by delivering the best service.

Training content -

Over the day the training content is broken into 3 areas

Deliver fantastic tours and take the sales out of selling

• What is your enquiry process and checking your enquiry tool kit
• Getting to know people’s needs
• Take the sales out of selling and encouraging people to want to buy
• Simple steps for delivering the best facility tour
• Matching needs, showing value and Inviting people to get started

Generating more leads and getting to know what works for you

• Building your member referrals
• Encouraging ex-members to return
• Local outreach and activity
• Building your corporate membership base
• Tracking where your success comes from
• Breaking down your targets and setting up an activity plan

Taking and making calls ( converting interest into visits and joiners)

• Understanding why people call rather than just walk in
• Simple steps to turning enquiries into tours and joiners
• Converting digital enquiries into visits
• Building your follow up process
• Find your confidence for calling people
• 4 step outbound call system

Places are limited to ensure plenty of interaction as part of the workshop. 

If you have any questions please email manager@lhfskillnet.ie

LHF Skillnet Members & REPs Ireland Members Fee: €25