Established in 1976, FirstLight operates as a trauma-informed organisation committed to offering free crisis intervention and counselling to families and communities affected by pregnancy loss and the deaths of children aged 0 to 18 years. Since 2014, FirstLight has experienced a 391% increase in referrals to its service. Since 2021, we have delivered 11,181 hours of crisis intervention and professional counselling to 883 bereaved parents and family members nationwide.